SMS Terms & Conditions
Effective Date: May 3, 2026
1. SMS Program Description
TrulyGone (“we,” “us,” or “our”) offers SMS messaging to provide customers with:
- Appointment confirmations and reminders
- Service updates and technician arrival notifications
- Quote follow-ups and customer support messages
- Promotional and marketing messages (if consent is provided)
2. Opt-In Consent
By providing your phone number and opting in through our website, contact forms, or other methods, you consent to receive text messages from TrulyGone.
Consent is not a condition of purchase.
3. Message Frequency
Message frequency may vary depending on your interaction with our services.
You may receive recurring messages related to:
- Quotes
- Scheduled services
- Ongoing communication
- Promotions (if applicable)
4. Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
TrulyGone is not responsible for any charges incurred.
5. Opt-Out Instructions
You can opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you opt in again.
6. Help Instructions
For assistance, reply:
HELP
Or contact us directly at:
📞 (781) 628-2120
7. Supported Carriers
SMS services are supported by most major carriers, including but not limited to:
- AT&T
- Verizon
- T-Mobile
- Sprint
Carrier participation may vary, and TrulyGone is not responsible for delayed or undelivered messages.
8. Privacy
Your privacy is important to us. Information collected through SMS communications is subject to our Privacy Policy.
9. Data Security
We take reasonable measures to protect your personal information but cannot guarantee absolute security.
10. Changes to Terms
TrulyGone may update these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions regarding these terms, please contact:
TrulyGone
📞 (781) 628-2120
🌐 www.trulygone.com